Stadium - Building foundations for life

Reporting a repair

If you wish to report a repair you should contact our Repair Line:

Stadium Repair Line - 0300 373 3000
Monday to Friday between 9 am and 5 pm.

 

Emergency repairs out of office hours

If you have an emergency repair that cannot wait until the next working day, you should phone our day time number – 0300 373 3000 and you will be automatically transferred to our out of hours call centre. If you use this emergency system for non-emergency repairs you will be recharged the additional cost.

 

When reporting by phone you should:

  • Give your name, address and phone number (if you have one)
  • Describe clearly the repair that is required giving as much detail as you can.
  • State the days and times when someone will be at home – this information is essential. Any abortive calls to your home by a contractor may be charged to you.

You can use the out of hours call centre to report routine repairs as well as emergencies. Routine repairs will be ordered the following day and completed according to the appropriate time-scale as set out in how soon will repairs be carried out?  

 

To report a repair on-line, please go to the Interactive section of this website

Translations
Arabic Farsi Somali Tamil Turkish
investor in peoples Two ticks Customer Service Excellence A Member of Network Housing Group
Stadium Housing Association is part of the Network Housing Group. Registered in England as an exempt charity No 21060R. Correspondence Address: Olympic Office Centre 8 Fulton Road Wembley Middlesex HA9 0NU.